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2 finger move

New Here ,
Jan 29, 2023 Jan 29, 2023

I can't move around the canvas in illustrator iPad. I did an update to the logitech keyboard and now I can't more around. Need fixing.

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Bug
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Community Expert ,
Jan 29, 2023 Jan 29, 2023

So the keyboard is attached via Bluetooth and whenit's attached you cannot use the 2 finger gesture?

Does it work in other apps?

Does it work without the keyboard attached?

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New Here ,
Jan 29, 2023 Jan 29, 2023

I'm using the Logitech combo keyboard. It doesn't use Bluetooth. It's directly attached.

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Community Expert ,
Jan 29, 2023 Jan 29, 2023

And does it work without the keyboard?

And it also worked before the driver update?

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New Here ,
Jan 29, 2023 Jan 29, 2023

It's works on the screen and yes it worked before i did the 16.3 update and the keyboard update

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Community Expert ,
Jan 29, 2023 Jan 29, 2023
LATEST

You can file a bug report via the Illustrator app. There is a contact option. Alternatively post to https://illustrator.uservoice.com

 

I would definitely also contact Logitech, because obviously they broke something with their update.

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New Here ,
Jan 29, 2023 Jan 29, 2023

I tried it in affinity designer and 2 finger works. And it works in photoshop.

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