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Feature request: stop AI iPad from autosaving over AI Mac files after 'features not supported' error

Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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On Illustrator for the Mac, I created an file of icons, built from simple stroked vector shapes. I saved it to Dropbox. I opened Illustrator for the iPad, navigated to my Dropbox folder, and opened the file. I saw the warning about how not all features of this (very simple) file were supported by Illustrator for the iPad. I closed the resulting document because I could not work on it.

 

I later opened the same file on Illustrator for the Mac and those vectors were gone. The only thing left was the proxy low-res images for a reference photo. Luckily I had saved a PDF for my client to preview and I had enabled 'keep editable' in the export options.

 

My question is, is there a way to prevent AI iPad from writing over files, both 1) at all and 2) especially after giving the user an error warning that the file's features weren't fully supported.

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Adobe Community Professional ,
Apr 14, 2021 Apr 14, 2021

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Hi 

The best way to tell the product developers is:

Click your avatar in the upper right corner to open App Settings > Help > Support 

 

3AFDC7D5-3780-47CF-BB95-48A122D9A362.jpeg

 

Does the same thing happen when you save the file as a Cloud document (.aic) and open it from the Cloud in Illustrator for iPad and Illustrator for Desktop?

 

~ Jane

 

 

 

 

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