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Files did not appear on “your files” when relink on ipad

New Here ,
Jul 07, 2022 Jul 07, 2022

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Hi, I m facing a problem which when i downloaded my AI files from another cloud and open it, there is a few missing image which i had dowloaded all the assets ad place it inside of my ipad memory and creative cloud. However when i try to relink the files or when i try to place something, only this two option that appear and there is only this two files that appear. The files that appear are PSDC files while the other format did not appear. How do i solve this so that my ipad can import a file from my ipad or creative cloud. Thanks

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Bug , Feature request , How to , Import and export , Sync and storage

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Community Expert ,
Jul 14, 2022 Jul 14, 2022

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The files available when you select the Place > Creative Cloud > Your Files option, are PSDC files and Fresco files. If you are not seeing your files there, are they a different file type? Do they exist in the Adobe ID you are currently signed into? Could you show us a screenshot of your Creative Cloud app with the file's location and file type? That might help.

 

If you saved files in your iPad storage, you will not be able to relink from there. Instead, you could use Place >  Files and whatever you choose will be embedded, linking is not possible from files on your iPad.

 

More info: https://helpx.adobe.com/illustrator/using/open-save-documents-ipad.html

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