Illustrator for iPad crashes upon submitting login

[1111-Designs]

I have the 9.7' iPad Pro and illustrator crashed every time I submit my login credentials. Please advise. 

[Om Nath Jha]

Hi there,

Really sorry to hear about this. Please share some additional details so that we can assist you further. We'd need the crash logs which you could share with me over a direct message.

How to look for the crash logs: 

• Open iOS Settings > Privacy > Analytics and improvements > Analytics data on user device. You will see file names like “adobe illustrator***.ips. That's the log file, please share it over DM.

Also, let us know the - 

• iPad make and model

• iOS version
• Are you using any trackpad or keyboard? If yes, do share the details.

Thanks,

Om