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Illustrator on iPad doesn't work

New Here ,
Dec 30, 2022 Dec 30, 2022

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Hi,
Recently I have a problem with Illustrator on my iPad. Before it was working excelent, but now I can't open the app. For a second the splash screen apears and then disappeared  and the application wouldn't open. I tried to instal again creative cloud and Illustrator but it's still the same. Anyone know what's wrong with it and how to fix it?

 

Thanks.
Marta

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correct answers 1 Correct answer

Community Expert , Dec 30, 2022 Dec 30, 2022

There's been an update to the app. But is your iOS also updated to the latest version? For most people updatting the iPad itself has solved this.

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Community Expert ,
Dec 30, 2022 Dec 30, 2022

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There's been an update to the app. But is your iOS also updated to the latest version? For most people updatting the iPad itself has solved this.

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New Here ,
Jan 02, 2023 Jan 02, 2023

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Thank you. Yes that was it 🙂 

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