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Illustrator on Ipad keeps crashing

New Here ,
Aug 13, 2022 Aug 13, 2022

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Illustrator keeps crashing after minutes of working on a document. It does not save the work up until the crash. I'm only really using the brush tool.

I have:

-made sure my ipad is compatible and updated 

-checked that everything is up to date

-updated/unistalled/reinstalled the app

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Bug , Tools

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correct answers 1 Correct answer

Community Expert , Aug 13, 2022 Aug 13, 2022

Please gather the crash logs as mentioned in this thread, and contact customer care. They should be able to provide some assistance.

 

Contact Customer Care (adobe.com)

 

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Community Expert ,
Aug 13, 2022 Aug 13, 2022

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Please gather the crash logs as mentioned in this thread, and contact customer care. They should be able to provide some assistance.

 

Contact Customer Care (adobe.com)

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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