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ipad illustrator how to move files to a new folder with update

New Here ,
Nov 04, 2021 Nov 04, 2021

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hi! with the latest update (as of this week) i can no longer move files out of a folder and into another one. i know it was select until it slightly enlarges -> hold/hover over the folder icon -> itll remove it. any suggestions on how to do this with the update or if i missed something? thanks in advance!

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correct answers 1 Correct answer

Community Expert , Jan 30, 2022 Jan 30, 2022

Hi Jacqueline,

 

The interface has changed - now you need to use both hands. Begin dragging with one finger, then while the thumbnail is "floating," use your other hand to tap the file navigation bar to move up the folder tree.

 

If you can't figure this out, let me know and I'll make a video of it.

 

Mike

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Adobe Employee ,
Nov 04, 2021 Nov 04, 2021

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Hi there,

 

Sorry about the trouble. I would suggest you check out the answer given by Michael J. Hoffman in this community post (https://community.adobe.com/t5/illustrator-on-the-ipad-discussions/move-illustrator-on-the-ipad-imag.... I hope it helps!

 

If you still need further assistance, feel free to reach out. We'd be happy to help!

 

Regards,

Anshul Saini

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Community Expert ,
Nov 04, 2021 Nov 04, 2021

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The key thing, as shown in my post that @Anshul_Saini mentions (thanks, Anshul!) is that you cannot move files in the "Home" view, you have to be in the "Your Work" view.

 

 

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New Here ,
Jan 30, 2022 Jan 30, 2022

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Hi Mike - I am having the same issue on my iPad. I only see the 'Your files' tab on the left navigation, and I am still not able to drag my file into a parent folder as you show in your recording link above. Is this a bug, or is there something else that I am missing? 

 

Thanks very much

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Community Expert ,
Jan 30, 2022 Jan 30, 2022

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Hi Jacqueline,

 

The interface has changed - now you need to use both hands. Begin dragging with one finger, then while the thumbnail is "floating," use your other hand to tap the file navigation bar to move up the folder tree.

 

If you can't figure this out, let me know and I'll make a video of it.

 

Mike

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New Here ,
Jan 31, 2022 Jan 31, 2022

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That worked! Thanks so much for the speedy response.

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Explorer ,
Feb 25, 2022 Feb 25, 2022

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This works for me as well but I wonder if you have no use of your other had because you are holding the iPad with it how would this work? The drag way is so much better. Not all users have a stand or keyboard while using the iPad. We could implement using the "..." menus for each file and have a move option listed there. 2 hands is not good user exsperiance. I also am requesting a selection optons to move multiple files at the same time. I am glad that I found this and that there is a solution. Thanks for listening and I am hopefull for a better solution. 

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