My AI files are greyed out.

New Here ,
Mar 07, 2022 Mar 07, 2022

Copy link to clipboard

Copied

I can't select my AI files.  When I go into FILES, and then the AI file folder, all of my files are greyed out.  This is frustrating a crap.  

TOPICS
Sync and storage

Views

19

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 08, 2022 Mar 08, 2022

Copy link to clipboard

Copied

LATEST

First check that everything is working with your internet connection and that you are logged in to your Creative Cloud account. Then, you may want to try restarting the Illustrator app and the Creative Cloud Desktop app. If that doesn't fix it, try uninstalling and reinstalling the Creative Cloud app and Illustrator on the iPad.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines