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Has anyone found a way to work around the smooth tool not working? It constantly crashes my app and I'm DESPERATE at this point. Any idea if they might fix this?
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If this isn't a bug which has been reported previously then Adobe may not be aware it is something they need to fix.
I would suggest using the Report a bug link within Help on App settings to let the development team know directly that there is an issue. the Report a bug option will open up a Uservoice page intended for bug reports.