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Unable to sync my work on Illustrator for iPad

New Here ,
Oct 24, 2020 Oct 24, 2020

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Hi 

My Adobe cloud files didn't sync with my ipad version.

Do you have suggestions on how to sync it?

I want all my cloud files to show on my iPad as well.

Thank you

 
 
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Sync and storage

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correct answers 1 Correct answer

Adobe Employee , Nov 02, 2020 Nov 02, 2020
Hi there, Sorry to hear about this trouble you are facing with Illustrator. I am hopeful that the issue was fixed. If not, please try following these steps and share your observations with us: Please open this link (https://assets.adobe.com/cloud-documents) and check if you see your files there? If not, sign out from both the applications and sign with same Adobe ID. If that doesn't help, try the steps shared in this help article (https://helpx.adobe.com/in/creative-cloud/help/sync-creative-cloud-files.html)...

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Adobe Employee ,
Nov 02, 2020 Nov 02, 2020

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Hi there,

 

Sorry to hear about this trouble you are facing with Illustrator. I am hopeful that the issue was fixed. If not, please try following these steps and share your observations with us:

 

Regards,

Srishti

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