Export does not work, MASSIVE bug.

New Here ,
Mar 24, 2021 Mar 24, 2021

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Not sure how to fix but I have lost hours of work several times now. It seems that if you export at all it subsequently disables the automatic saving....additionally it will not allow a second export!!! which means i can see a file that i cannot save or export. all i get is a message that says cannot export.

 

 

wifi is working fine, i can share files from any other app.
if i press back i lose all of my work.
nothing changes if i turn my ipad on or off.
nothing seems weird the program runs fine and acts as if everything is fine.

 

i've chatted with technical support and they dont have any solutions.

 

 

..................just savage, please help. someone. 😞

TOPICS
Import and export, Sync and storage

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New Here ,
Mar 25, 2021 Mar 25, 2021

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For anyone else frustrated by this issue, my quick fix below:

 

Since the current advice to export doesn't seem to work, the work around that I have found is to essentially religiously press the back button about every 10 mins. Of course it would be great to be able to trust the autosave/cloud-save function, but so far this has avoided the loss of any work. I would really love to trust the cloud save though..... 

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