Network connection message on Illustrator

New Here ,
Mar 06, 2021 Mar 06, 2021

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When I try accessing my Illustrator app, I get a message saying "Please check your network connection and try again.". My connection is not the problem, anyone know how to solve this?! Help! 😞

 

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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Hi there,

 

Sorry about this trouble. I am hopeful that the issue was fixed by now. If not, please try the suggestions shared on this page (  https://helpx.adobe.com/in/x-productkb/policy-pricing/activation-network-issues.html  ) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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