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間違えて年間契約した時の解約・変更

New Here ,
May 01, 2020

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I want to sign a monthly contract, but I made a mistake with my annual contract. Please tell me how to cancel or the TEL number of the support center in Japan. By the way, even if you click "Contact Adobe" from this page (https://account.adobe.com/?lang=ja), the following message appears but it does not work. It was the same whether it was missing today or over the week.

 

The current time is outside the support reception hours.
We apologize for the inconvenience, but please contact us again.
9:30-17:30 (Excluding weekends and holidays and our designated holidays)

Most Valuable Participant
Correct answer by katayanagi51 | Most Valuable Participant

4/29-5/6はサポートセンターが休業していますので,5/7の9:30以降であれば(つながりにくいと思われますが)問合せを受け付けてくれるはずです。

 

【ご購入・ご利用ガイド】プランの変更と解約方法

https://helpx.adobe.com/jp/x-productkb/policy-pricing/change-plan.html

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間違えて年間契約した時の解約・変更

New Here ,
May 01, 2020

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I want to sign a monthly contract, but I made a mistake with my annual contract. Please tell me how to cancel or the TEL number of the support center in Japan. By the way, even if you click "Contact Adobe" from this page (https://account.adobe.com/?lang=ja), the following message appears but it does not work. It was the same whether it was missing today or over the week.

 

The current time is outside the support reception hours.
We apologize for the inconvenience, but please contact us again.
9:30-17:30 (Excluding weekends and holidays and our designated holidays)

Most Valuable Participant
Correct answer by katayanagi51 | Most Valuable Participant

4/29-5/6はサポートセンターが休業していますので,5/7の9:30以降であれば(つながりにくいと思われますが)問合せを受け付けてくれるはずです。

 

【ご購入・ご利用ガイド】プランの変更と解約方法

https://helpx.adobe.com/jp/x-productkb/policy-pricing/change-plan.html

Topics

How to

Views

255

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
May 01, 2020

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4/29-5/6はサポートセンターが休業していますので,5/7の9:30以降であれば(つながりにくいと思われますが)問合せを受け付けてくれるはずです。

 

【ご購入・ご利用ガイド】プランの変更と解約方法

https://helpx.adobe.com/jp/x-productkb/policy-pricing/change-plan.html

katayanagi, JPN

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