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오늘 업데이트 했는데 새창도 기존에 작업하던 것도 다 열리지가 않아요
다른 프로그램들도 그렇습니다.
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Hi there,
We're so sorry to hear about this trouble. I would request if you could share a few more details like:
You may also try resetting Illustrator preferences. Preference settings are saved each time you quit the application. Crashing and unexpected behavior in application can be caused due to corrupt/ damaged preferences. Please follow these steps and let us know how it goes:
For MAC
For Windows
Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.
Let us know if this helps or if you have any further query.
Regards,
Srishti
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We have been waiting for your response to this query. Please update the discussion if the issue is resolved or if you have any further query. We'd be happy to help.