hi im all new to this, i invested in 16gb laptop ram and illustrator is constantly crashing. have contacted adobe chat online and it wasnt very helpful even though they tried stuff and went through it but they wanted to do remote access which i wasnt happy about for safety reasons.
amd ryzen 7
64 bit operating system
please send any help my way as i only can see if it doesnt resolve then ill have to get refund on laptop and adobe creative cloud package i paid for. thanks!!
Activation billing and install, Bug, Draw and design, Feature request, How to, Import and export, Performance, Print and publish, Scripting, SDK, Sync and storage, Third party plugins, Tools, Type
Sorry about this trouble. I am hopeful that the issue was fixed. If not, we have recently released an update for Illustrator 2020 (v 24.3) which contains some stability fixes. If you are not already on v24.3, then we recommend you to update to latest version.
If that doesn't help, try steps shared in this help article and share your observations with us.