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I'm signing into use Adobe Illustrator and it's telling me 'For security reasons my access is temporarily disabled.' I have signed into my account and I don't have an option to contact the administrator. My payments are up to date. I work on my own and have no other support. Is there an Adobe email address for customer service?
Which system?
What kind of Adobe license is this? A personal subscription?
Is your system managed by your company's IT?
Which application throws that error? Is it really Illustrator? Or the system? The creative cloud app?
You can reach out to Customer Care via https://helpx.adobe.com/contact.html (chat window in the bottom right)
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Which system?
What kind of Adobe license is this? A personal subscription?
Is your system managed by your company's IT?
Which application throws that error? Is it really Illustrator? Or the system? The creative cloud app?
You can reach out to Customer Care via https://helpx.adobe.com/contact.html (chat window in the bottom right)
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Seems I cannot activate or deactivate CS6.
I reinstalled on new SSD from original DVD.
It would not let me deactivate on either of my old installations. One on Win7 the other on Mac.
I told Support that I could not activate CS6 because I get an Adobe error message when trying to login to enter my Activation Key saying
- TRY AGAIN LATER, for security reasons your account was temporarily disabled - for more information contact 'Adobe support'
They asked so I sent them screen shots of the message but after increasing the activation count they gave up.
I moved to France from the USA about 5 years ago and about 1 year ago opened a separate account for Adobe stock photos.
Help please.
After 4 sessions with support over 5 weeks I am no nearer.
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Did you ever figure this out? I'm experiencing the exact same problem but with Adobe Premiere Elements 2018, and support just keeps telling me to wait so I don't know what to do. Please let me know if you figured out what worked
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