Access temporarily disabled

New Here ,
Jun 03, 2021 Jun 03, 2021

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I'm signing into use Adobe Illustrator and it's telling me 'For security reasons my access is temporarily disabled.' I have signed into my account and I don't have an option to contact the administrator. My payments are up to date. I work on my own and have no other support. Is there an Adobe email address for customer service?

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Adobe Community Professional , Jun 04, 2021 Jun 04, 2021
Which system? What kind of Adobe license is this? A personal subscription? Is your system managed by your company's IT? Which application throws that error? Is it really Illustrator? Or the system? The creative cloud app? You can reach out to Customer Care via https://helpx.adobe.com/contact.html (chat window in the bottom right)

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Adobe Community Professional ,
Jun 04, 2021 Jun 04, 2021

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Which system?

What kind of Adobe license is this? A personal subscription?

Is your system managed by your company's IT?

 

Which application throws that error? Is it really Illustrator? Or the system? The creative cloud app?

 

You can reach out to Customer Care via https://helpx.adobe.com/contact.html (chat window in the bottom right)

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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