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Activated Fonts showing missing after restarting Illustrator

New Here ,
Jun 23, 2020

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 I have activated several fonts but when I close the program and reopen it they are no longer activated. How can I make them stay activated? They also take a very long time to activate it is very frustrating. Sometimes I activate them and then they just dissapear and I have to go back and activate again. Obviously there is something I cannot grasp about the way this works. Any help would be appreciated. 

 

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Activated Fonts showing missing after restarting Illustrator

New Here ,
Jun 23, 2020

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 I have activated several fonts but when I close the program and reopen it they are no longer activated. How can I make them stay activated? They also take a very long time to activate it is very frustrating. Sometimes I activate them and then they just dissapear and I have to go back and activate again. Obviously there is something I cannot grasp about the way this works. Any help would be appreciated. 

 

{Renamed by MOD}

Topics

Performance, Sync and storage

Views

68

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Jun 23, 2020 1
Adobe Employee ,
Jun 23, 2020

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Hi there,

 

Sorry to hear about this trouble. That's not a typical experience with Illustrator. Please try the steps shared in this help article (https://helpx.adobe.com/in/fonts/kb/resolve-missing-fonts.html) and let us know if this helps.

 

If that doesn't help, I would request if you could share a few more details like:

  • OS and version of Illustrator
  • Is the issue related to a specific document/ Font?
  • Does the same thing happen with other applications as well.

 

We're here to help, just need more info.

 

Regards,

Srishti

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Jun 23, 2020 1
Adobe Employee ,
Sep 07, 2020

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Hi there,

 

Thanks for reaching out. In addition to good information shared above, I'd request checking out this help article as well to know more about fonts & troubleshooting.

Hope it helps.

 

Regards,

Ashutosh

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