Adobe Creative Cloud is SLOOOOOWWWWW!

New Here ,
Mar 12, 2021 Mar 12, 2021

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Is it just me or is any else out there super annoyed with how slow creative cloud is? I have a very good processor and memory on my comcuter and am operating with a fairly fast internet service yet my Adobe products run very slow half the time and even complete freeze sometimes! It super annoying and I really wish they would off a desktop version like the old days. 

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Adobe Community Professional , Mar 12, 2021 Mar 12, 2021
Once you have the apps verified, you do not need to keep files on the cloud. I routinely save on my computer so that I don't run into these issues, so it is exactly like the old days. You only need to check into the cloud like once a month and that is just like pinging so that they can verify your account, not uploading or downloading assets. I backup work to a harddrive as well. 

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Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

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Once you have the apps verified, you do not need to keep files on the cloud. I routinely save on my computer so that I don't run into these issues, so it is exactly like the old days. You only need to check into the cloud like once a month and that is just like pinging so that they can verify your account, not uploading or downloading assets. I backup work to a harddrive as well. 

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New Here ,
Mar 20, 2021 Mar 20, 2021

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I have the apps installed on my computer and I save my files to my personal hardrive not the cloud. It will run fine somedays but then randomly Illustrator or Lightroom will just start freezing on me. I can't figure out why. It's only Adobe apps too. Other apps on my computer will be running fine while this is happening. 

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Adobe Employee ,
Apr 11, 2021 Apr 11, 2021

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Hi there,

 

Apologies for the delayed response. I hope your issue is resolved now. If you still have issues, please try suggestions given n this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if they help.

 

Regards,

Ashutosh

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