Adobe Illustrator 2021 crashed EVERy time I try to use the Effect Gallery

Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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As advertised Illustrotor straight up crashes, closes every time I try to use teh effect galley filters, I can choose my effect, tweak it, and as soon as I click "ok" Illustrator craps out. Every. Single. Time.

 

I've checked for updates, restarted my computer etc. I've recently updated my OS to Macs Big Sur and am wondering if its something going on with that... But all of my other adobe apps seem to be functioning jsut fine.

 

Thanks so much for any help/advice that comes my way!

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correct answers 2 Correct Answers

Adobe Community Professional , Jan 28, 2021 Jan 28, 2021
Is this always happening in a certain file? Can you try in a new file just with a rectangle?

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Community Beginner , Jan 28, 2021 Jan 28, 2021
OOh! It worked in a new file on just a rectangle!

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Also, I wish I could edit all of my typos that occured while typing this during fit of "why does this keep crashing!?" rage...

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Adobe Community Professional ,
Jan 28, 2021 Jan 28, 2021

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Did you reinstall Illustrator after updating the system? Sometimes this is necessary.

 

You could first try resetting the preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html This will erase all your settings.

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Thanks for the advice, I was so hopeful, but sadly neither worked.

 

I uninstalled then reinstalled illustrator, and reset my preferences. I attempted to apply an effect after both the reinstall and preference reset. It still quits (quite expededly now! contrary to the adobe pop-up stating the shutdown was "unexpected"!) every time I try to apply an effect.

 

Grr, Argh

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Adobe Community Professional ,
Jan 28, 2021 Jan 28, 2021

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Is this always happening in a certain file?

Can you try in a new file just with a rectangle?

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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OOh! It worked in a new file on just a rectangle!

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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And now seems to be working fine in the other file that kept crashing!  What sorcery is this?! Thank you!

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Adobe Community Professional ,
Jan 28, 2021 Jan 28, 2021

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Could be just some hiccup.

Could also be a sign that the file is going corrupt.

 

You might try and select all in that file, then create a new one and paste the objects into it. Check "Paste remembers layers" in the layers panel menu.

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