Copy link to clipboard
I am completely unable to use AI2021 since the update was forced on me. This is ridiculous, why am I paying for CC if it doesnt work. And there isnt anywhere I can contact Adobe about this? Boooooooo
Moved from Using the Community (which is about the forums) to a better forum... ModTo find a forum for your program please start at https://community.adobe.com/
1st - https://helpx.adobe.com/creative-cloud/system-requirements.html
2nd - When you ask a question you need to provide some basic information-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/...-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-ne...
Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared on this page (https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t...) and share your observations with us.
Feel free to let us know if you still need assistance, we'd be happy to help.