I have been having trouble for a couple of days now. I either try and open an Illustrator document by clicking on it, or I open the Illutator application and then the document. The docment may open briefly, but then immediately quits coming up with the usual "Adobe Illustrator 2021 quit unexpectedly".
I have unintstalled, and reinstalled it twice now and still having issues. I don't know what to do next!
This all started when I updated to the latest version through the Creative Cloud App.
Hi, sorry about that
I don’t have a solution, but maybe if you Install an older version of Illustrator from the CC app. Go to the creative cloud app and click on the 3 dots next to Illustrator app to see more options and select other versions
you can install a previous version of Illustrator and maybe that will work, sometimes there are bugs and you have to update the system
Let me know if that works
Thanks, I tried this and it still didn't work. I tried with old documents, new documents, to no avail. Trying the other advice now.
Sorry to hear about your experience. Do you see this behavior while opening a specific document?
I'd request you to try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if they help with the crash issues. Looking forward to your response.
Did this happen after some event like updating to Big Sur? DO you have any plug ins?
Reset Prefs Thoroughly (Mac)
OOBE RESET MAC