ADOBE ILLUSTRATOR (24.2) UPDATE CRASHES AFTER WINDOWS 10 UPDATE

[juanfespinal]

I CAN'T OPEN ILLUSTRATOR AND INDESIGN SINCE I UPDATED MY WINDOWS 10, IT ALSO HAPPENED ON ANOTHER NOTEBOOK THAT I HAVE.  IT AUTOMATICALLY CRACHES WHEN I TRY TO USE IT.

I HAVE AN ASUS VIVOBOOK 14     RYZEN 5    8GB RAM     VEGA 8 GRAPHICS     512SSD

WINDOWS VERSION 1903 (SO COMPILATION 18362.1)

[Monika Gause · Accepted solution]

Do you have any third party plugins installed in Illustrator?

Did you already rebuild the preferences? Try and rename the folder - this can be reverted: https://helpx.adobe.com/illustrator/using/setting-preferences.html