Adobe Illustrator 24.3 slow performance & crashes.

New Here ,
Dec 19, 2020

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Hello, I am a working graphic designer and use Illustrator for most of my projects. I have a high-spec PC and ever since the last few updates to Illustrator I have seen HUGE performance downgrades. On multiple occasions, I have had the program crash my entire system, causing me to either lose work or have corrupted files.

 

I am wondering if anyone else has noticed these issues? I know it's not my PC and other Adobe programs such as Premier Pro run just fine. 

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Adobe Illustrator 24.3 slow performance & crashes.

New Here ,
Dec 19, 2020

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Hello, I am a working graphic designer and use Illustrator for most of my projects. I have a high-spec PC and ever since the last few updates to Illustrator I have seen HUGE performance downgrades. On multiple occasions, I have had the program crash my entire system, causing me to either lose work or have corrupted files.

 

I am wondering if anyone else has noticed these issues? I know it's not my PC and other Adobe programs such as Premier Pro run just fine. 

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Performance

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Dec 19, 2020 0
Adobe Community Professional ,
Dec 19, 2020

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Which system?

Which hardware?

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Dec 19, 2020 0
Adobe Employee ,
Dec 20, 2020

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Hi there,

 

Sorry to hear about this. In addition to information asked by Monika, would you mind sharing the version of the OS? Does it crash while working on a specific file or performing a specific task? This information would help us assist you accordingly.

 

I'd also suggest you to follow troubleshooting steps provided on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...). Hope it helps.

 

Regards,

Ashutosh

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Dec 20, 2020 0
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