adobe illustrator cc PDapp.exe - bad image

New Here ,
Mar 15, 2021 Mar 15, 2021

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Software Version: Adobe Illustrator 2018

Operating System: Windows 10 with latest update

 

Windows just updated to its newest software and when it did, I was no longer able to run Illustrator 2018  or any of the latest versions of Illustrator or Phtoshop . I received the following error message (picture attached):

TOPICS
Bug, How to, Performance

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Adobe Employee ,
Mar 16, 2021 Mar 16, 2021

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Hi there,

 

Sorry to hear about your experience. Have you tried using the Illustrator 2021? If you have the similar issue, it might be caused by the latest Windows 10 update. Please try uninstalling the update & let us know if it helps.

 

Regards,

Ashutosh

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