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Adobe Illustrator Crashes after shift deleting anchors.

New Here ,
Oct 01, 2020

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When I shift-click to remove an anchor the arch goes way to the left. At first, I was able to undo it and would receive an error stating something about not having enough RAM. For reference, I included screenshots of the occurrence and my ram while using the app. I have plenty of RAM so there's no possible way this is actually a RAM issue. I've never had a major crashing issue but yesterday while working it started crashing semi-often, now its constantly and consistently crashing. This issue is very recreateable for me.


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Adobe Illustrator Crashes after shift deleting anchors.

New Here ,
Oct 01, 2020

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When I shift-click to remove an anchor the arch goes way to the left. At first, I was able to undo it and would receive an error stating something about not having enough RAM. For reference, I included screenshots of the occurrence and my ram while using the app. I have plenty of RAM so there's no possible way this is actually a RAM issue. I've never had a major crashing issue but yesterday while working it started crashing semi-often, now its constantly and consistently crashing. This issue is very recreateable for me.


Screenshot (556).pngScreenshot (557).png

TOPICS
Bug, Performance

Views

28

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2020 0
Adobe Community Professional ,
Oct 06, 2020

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Hi, sorry about that
Try to reset the preferences, here the instructions
https://helpx.adobe.com/photoshop/using/preferences.html

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Oct 06, 2020 0