Adobe Illustrator crashes opening a file.

[robertc37018742]

Just installed CC 2018 (4 times) and every time it crashes when I open a file. Anyone else experiencing this, have a solution (I've removed it, removed preferences, restarted, logged out and in again. Then proceed to get a crash report message every time. Please help.

[Srishti Bali · Accepted solution]

Hi all,

We understand how frustrating crashes can be. We have consolidated the most popular solutions that help in fixing these issues and also, how you can recover unsaved documents after a crash. Please check this help article for more details.

If you still need help, feel free to reach out, we'd be happy to help.

Regards,

Srishti