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Adobe Illustrator display issue

New Here ,
May 28, 2020

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Hello, I am a Macbook Air user, I am having problems with my Adobe Illustrator, it locks up, there are times when the image becomes small, it turns black and I have to restart my laptop, any help is useful, thanks

 

 

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Adobe Illustrator display issue

New Here ,
May 28, 2020

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Hello, I am a Macbook Air user, I am having problems with my Adobe Illustrator, it locks up, there are times when the image becomes small, it turns black and I have to restart my laptop, any help is useful, thanks

 

 

{Renamed by MOD}

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Performance

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229

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Adobe Employee ,
Jun 05, 2020

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Hi Raul,

 

Apologies for the delayed response. Sorry to hear about your experience. Would you mind sharing version of OS & Illustrator?

You may try disabling the GPU Performance under Preferences > Performance and see if it helps.

Let us know how it goes.

 

 

Regards,

Ashutosh

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