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Adobe Illustrator Draw crashing on iPhone & iPad.

New Here ,
Jul 10, 2020

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The illustrator draw keeps crashing on new update both on iphone and ipad

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about your experience. We recently had an issue with Adobe mobile apps which was causing them to crash. It has now been resolved. You should be able to work on mobile apps.

If you still have issues, please post on the link shared by Monika in earlier response. Hope it helps.

 

Regards,

Ashutosh

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Adobe Illustrator Draw crashing on iPhone & iPad.

New Here ,
Jul 10, 2020

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The illustrator draw keeps crashing on new update both on iphone and ipad

 

 

{Renamed by MOD}

Hi there,

 

Sorry to hear about your experience. We recently had an issue with Adobe mobile apps which was causing them to crash. It has now been resolved. You should be able to work on mobile apps.

If you still have issues, please post on the link shared by Monika in earlier response. Hope it helps.

 

Regards,

Ashutosh

TOPICS
Performance

Views

83

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 10, 2020 0
Adobe Community Professional ,
Jul 10, 2020

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Is your question about the mobile app Adobe Draw? Or about Illustrator on the iPad?

For Adobe Draw, please go there: https://community.adobe.com/t5/illustrator-draw/bd-p/illustrator-draw?page=1&sort=latest_replies&fil...

Please discuss Illustrator for the iPad in the Prerelease communities.

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Jul 10, 2020 0
Adobe Employee ,
Jul 18, 2020

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Hi there,

 

Sorry to hear about your experience. We recently had an issue with Adobe mobile apps which was causing them to crash. It has now been resolved. You should be able to work on mobile apps.

If you still have issues, please post on the link shared by Monika in earlier response. Hope it helps.

 

Regards,

Ashutosh

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Jul 18, 2020 0