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Adobe illustrator freeze during edit color>recolor artwork

New Here ,
Sep 13, 2020

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Hello there!

 

I'm selecting group of layer and trying to recolor them via Edit Color>Recolor Artwork. But illustrator freezing for like 15 second and not responding.

Whenever I want to use Recolor Artwork, I don't want to wait.

What causes that freezing?

I tryed everything written here for increase performance.

Is it related to my system?

What should I update to not wait that much everytime?

Ram? or Processor? or Videocard?

Here is my system;

Windows 10 Pro
Intelcore i5-7400 3.0 ghz
16 gb ram
Quadcore P400 2 gb videocard (with 18.08.2020 driver update)
Adobe illustrator v24.3

hata-01.jpg

TOPICS
Bug, Draw and design, Performance

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Adobe illustrator freeze during edit color>recolor artwork

New Here ,
Sep 13, 2020

Copy link to clipboard

Copied

Hello there!

 

I'm selecting group of layer and trying to recolor them via Edit Color>Recolor Artwork. But illustrator freezing for like 15 second and not responding.

Whenever I want to use Recolor Artwork, I don't want to wait.

What causes that freezing?

I tryed everything written here for increase performance.

Is it related to my system?

What should I update to not wait that much everytime?

Ram? or Processor? or Videocard?

Here is my system;

Windows 10 Pro
Intelcore i5-7400 3.0 ghz
16 gb ram
Quadcore P400 2 gb videocard (with 18.08.2020 driver update)
Adobe illustrator v24.3

hata-01.jpg

TOPICS
Bug, Draw and design, Performance

Views

134

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 13, 2020 0
Adobe Employee ,
Sep 16, 2020

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Hi there,

 

Sorry to hear about your experience. Does it happen with a specific document or all?

Have you tried resetting preferences of the Illustrator? If not, please follow instructions given below and let us know if they help:

  • Close all Adobe applications. 
  • Go to Location C:\Users\user\AppData\Roaming\Adobe 
  • Rename  Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
  • Launch Illustrator from the Creative Cloud. 

 

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.

 

Regards,

Ashutosh

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