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Adobe Illustrator installation failure on Mac OS Catalina 10.15.5

New Here ,
Aug 03, 2020

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Can someone please tell me how to fix this problem? I have tried 4x to install the Adobe Illustrator application as part of my free trial. The instructions on the website on how to fix it are not working.

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Correct answer by Monika Gause | Adobe Community Professional

If you have tried everything, then I would recommend you contact Customer Care and let them log into your system and figure it out.

https://helpx.adobe.com/contact.html

 

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Adobe Illustrator installation failure on Mac OS Catalina 10.15.5

New Here ,
Aug 03, 2020

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Can someone please tell me how to fix this problem? I have tried 4x to install the Adobe Illustrator application as part of my free trial. The instructions on the website on how to fix it are not working.

Adobe Community Professional
Correct answer by Monika Gause | Adobe Community Professional

If you have tried everything, then I would recommend you contact Customer Care and let them log into your system and figure it out.

https://helpx.adobe.com/contact.html

 

TOPICS
How to

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33

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 03, 2020 0
Adobe Community Professional ,
Aug 03, 2020

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Did you use the Creative Cloud app for installing?

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Aug 03, 2020 0
New Here ,
Aug 03, 2020

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I believe so.

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Aug 03, 2020 0
Adobe Community Professional ,
Aug 03, 2020

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If you have tried everything, then I would recommend you contact Customer Care and let them log into your system and figure it out.

https://helpx.adobe.com/contact.html

 

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Aug 03, 2020 0