Adobe Illustrator Not Responding

New Here ,
Nov 10, 2020

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Hello, I am using Illustrator 2021, and it keeps crashing before it even opens on my computer. It just says "applicaiton not responding" and then I have to force quit it. I've tried uninstalling and reinstalling, restarting my computer, deleting older versions of the software. Nothing seems to be working. Part of be thinks it might be a bug in the software version. Any suggestions? It's only Illustrator doing this, I am currently running InDesign, and it's working perfectly. 

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Bug, Performance

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1 Correct Answer

Adobe Employee , Jan 03, 2021
Ashutosh_Mishra Adobe Employee , Jan 03, 2021
Hi there,   Sorry to hear about this. I hope the app is working fine now. If not, please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981) & let us know if it helps.   Regards, Ashutosh

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Adobe Community Professional ,
Nov 10, 2020

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Hi. Have you tries resetting the preferences? https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences

 

Marlon Ceballos.

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New Here ,
Nov 10, 2020

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Hello, no luck 😞

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Adobe Employee ,
Jan 03, 2021

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Hi there,

 

Sorry to hear about this. I hope the app is working fine now.

If not, please try suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

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