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I was wondering if anyone could help me solve this problem I'm having. I don't know why but every time I try to open up compressed zip files Illustrator keeps crashing. However, I can start a new file just fine. I've tried disabling my GPU and it still dosen't work. If anyone could get back to me and solve this problem, i'd be forever grateful.
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Try doing it outside AI. That is unzip the file first and then open it with the application.
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It worked! Thank you soo much!