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I'm running Adobe Illustrator (Cloud) on a Microsoft Surface Pro with Windows 10.
Illustrator has started not allowing me to "Save As". When I try a box appears that looks like a section cut haphazardly out of an Adobe brochure! There is nothing in the box about saving and no further choices. I can save a copy but not change the name.
I have renamed the preferences and restarted more than once.
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What happens after you choose save as. Is it acting like the window is off the screen. Try window >> workspace >> esentials
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Classroom in a Book didn't give you a pref file to download and use did it?
I know you said you renamed prefs but try using Reset Prefs in the Prefs panel instead. (Yes, you will loose all your prefs)