Adobe Illustrator Shorcuts not working on second screen (Mac OS)

New Here ,
Mar 25, 2021 Mar 25, 2021

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Hi There 

 

I Have a Macbook Pro (Mac OS Big Sur) and a Apple Thunderbolt Display 27" for second screen. 
And Illustrator 2021. 

When i put Adobe Illustrator on the 27" for work, have a problem : 

The basics shorcuts like Space Bar to have the Hand tool, not working 
exemple the same with  Command and space to have the zoom tool, not working. 
Capture d’écran 2021-03-25 à 20.26.37.png
Obliged to clic on tool for use it. I'm wasting time. 
Is a know problem ? There is a solution ? 
Thank you for your help please 

 

Best

Zuco

 

TOPICS
Bug, How to, Performance, Tools

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Adobe Employee ,
Apr 25, 2021 Apr 25, 2021

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Hi there,

 

Apologies for the delayed response. I hope your issue is resolved now. If you still have issues, I'd request you to try the suggestions here on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if they help.

 

Regards,

Ashutosh

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