Adobe Illustrator trouble

Dec 28, 2020

Copy link to clipboard

Copied

I'm using Wix for my website and tried to download my new logo.  The logo is in an ai file so I purchased Adobe Illustrator,  So now I can fully download the logo file throough AI.  But when I try to apply it to the website it says that only vector files can be used.  Isn't AI automatically a vector file?  Anyone encounter this problem?

TOPICS
How to

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Adobe Illustrator trouble

Dec 28, 2020

Copy link to clipboard

Copied

I'm using Wix for my website and tried to download my new logo.  The logo is in an ai file so I purchased Adobe Illustrator,  So now I can fully download the logo file throough AI.  But when I try to apply it to the website it says that only vector files can be used.  Isn't AI automatically a vector file?  Anyone encounter this problem?

TOPICS
How to

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 28, 2020 0
Dec 28, 2020

Copy link to clipboard

Copied

Yes, AI is a vector program. Perhaps WIX wants a .svg file or a pdf version. I have never seen a website use an .ai file, you usually need to save out to another format. From what I looked up, they accept .png, .jpg .tiff (all pixel based) and other pixel based files as well as .svg and and video formats. Not .ai files. Perhaps ask their support.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2020 0
Dec 29, 2020

Copy link to clipboard

Copied

Thank you for your response! I was able to reach someone at Wix who was
very helpful. They mentioned some of the same ideas. I plan to work
through those ideas today and hopefully will manage to finally post my logo
successfully.

Have a great day!

Don

--
Don Jones
Invaluable People LLC
(503) 703 5209
don.jones@invaluablepeople.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 29, 2020 0
Dec 28, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2020 1
Resources