Adobe Illustrator v25.0.1 not able to load libraries from CC

New Here ,
Dec 11, 2020 Dec 11, 2020

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On a MacBook Pro 16" on Catalina, suddenly my libraries are missing. They used to automatically load. I can open Creative Cloud and see them, but they are not seen in my Libraries pallet for import. I can't export from the CC window. I can't import from the AI app. How do I get my Libraries back? Thanks for any help.

MH Brown

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Import and export

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Adobe Employee , Dec 20, 2020 Dec 20, 2020
Hi there,    Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared in this help article (https://helpx.adobe.com/in/creative-cloud/kb/libraries-panel-not-working.html).    Feel free to let us know if you still need assistance.   Regards, Srishti

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Adobe Employee ,
Dec 20, 2020 Dec 20, 2020

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Hi there, 

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared in this help article (https://helpx.adobe.com/in/creative-cloud/kb/libraries-panel-not-working.html). 

 

Feel free to let us know if you still need assistance.

 

Regards,

Srishti

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