Adobe Illustrator v25.0.1 not able to load libraries from CC

[mike.theinsidetrackinc]

On a MacBook Pro 16" on Catalina, suddenly my libraries are missing. They used to automatically load. I can open Creative Cloud and see them, but they are not seen in my Libraries pallet for import. I can't export from the CC window. I can't import from the AI app. How do I get my Libraries back? Thanks for any help.

MH Brown

[Srishti Bali · Accepted solution]

Hi there, 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the steps shared in this help article (https://helpx.adobe.com/in/creative-cloud/kb/libraries-panel-not-working.html). 

Feel free to let us know if you still need assistance.

Regards,

Srishti