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Advanced tools greyed out and not available in Illustrator CC 2019

New Here ,
Mar 28, 2019

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I recently updated my Illustrator CC 2019, and can't use any Advanced Tools. All of the tools in the fly-out are greyed out, and I can't click/access any of them. See screenshot. I tried uninstalling and reinstalling Illustrator CC 2019, but to no avail. Any suggestions?

illustrator-screenshot.png

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Advanced tools greyed out and not available in Illustrator CC 2019

New Here ,
Mar 28, 2019

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I recently updated my Illustrator CC 2019, and can't use any Advanced Tools. All of the tools in the fly-out are greyed out, and I can't click/access any of them. See screenshot. I tried uninstalling and reinstalling Illustrator CC 2019, but to no avail. Any suggestions?

illustrator-screenshot.png

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Adobe Community Professional ,
Mar 28, 2019

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THis means that the tools are already contained in your current toolbar setup. They are just hidden below other tools. Press and hold those tools and you will see a popup with the other tools. Maybe read the documentation?

How to work with tools in Illustrator

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New Here ,
Apr 23, 2020

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Hi

I had this problem just now with the latest update for 2020 - everything was greyed out in the addiotnal toolbars,  i managed to get round it by chosing basic and then back to advanced again, then i dragged the one i wanted into the toolbar

it was all fine the other day, not sure what the update did to change anything but hope this helps 

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New Here ,
Jul 23, 2020

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Same situation.  Switched to basic and the pencil tool became available.

 

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