After update can no longer export PNG from an artboard

New Here ,
Oct 20, 2020

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D55R33WW_0-1603232034732.png

Can still right click and choose export selection without error.

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Adobe Employee ,
Oct 20, 2020

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Hi there,

 

Sorry to hear about this trouble. Would you mind sharing a few more details like:

  • Which operating system you are working on? Has this started happening after recent update (25.0)? 
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Where are the exported files are being saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?

 

We’re here to help, just need more info.   

 

Regards,

Srishti

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