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Ai 25.0 System error because of my old Wacom Intuos3

New Here ,
Nov 08, 2020

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I love my old Intuos3 (PTZ-631W) and after all those years it still works well and never had trouble with it. Since updating to version 25.0 the error message attached appeared and after some min. in use a system crash happened. Unfortunately there's no newer driver for this tablet.

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Ai 25.0 System error because of my old Wacom Intuos3

New Here ,
Nov 08, 2020

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I love my old Intuos3 (PTZ-631W) and after all those years it still works well and never had trouble with it. Since updating to version 25.0 the error message attached appeared and after some min. in use a system crash happened. Unfortunately there's no newer driver for this tablet.

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Nov 08, 2020 0
Adobe Community Professional ,
Nov 09, 2020

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As far as I know new operating systems are no longer compatible with the necessary driver for that old tablet. I have one of those as well.

There seems to be a fix made by someone that at least works in Photoshop:

http://forum.wacom.eu/viewtopic.php?t=4283&p=10032#p9691

 

Please don't attach images in the forum. Embed them in your post. Thank you.

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Nov 09, 2020 1
New Here ,
Nov 09, 2020

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Hi Monika, 

thank you very much. That's super duper. 

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Nov 09, 2020 0
Adobe Community Professional ,
Nov 09, 2020

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So the fix does work?

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Nov 09, 2020 0
New Here ,
Nov 09, 2020

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Well... my reply was a bit too quick. The setup worked out fine. But I only now loaded Ai 25.0 anew and the error message directly popped up. So... Unfortunately that was not the solution and I have to switch back to the latest Version where's no problem at all.

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Nov 09, 2020 0
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