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hello, I installed ai cc 2020 to try it, even in the simplest operation, when it is switched to overprint mode, the program contracts a lot, it takes 2-3 seconds to move objects, scroll the screen. Other users have reported the same complaint. Too fast when I close overprint view, when will adobe solve this? my computer imac 2020 5K 32gb ram 8gb gpu
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Hi there,
Sorry to hear about your experience. Would you mind sharing the version of the OS & Illustrator? Does it work slow while working on a specific file or performing a specific task?
Have you tried resetting preferences? If not, please try the following instructions below to do that:
**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.
Let us know how it goes. Looking forward to your response.
Regards,
Ashutosh
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My pc 2020 27 inch imac 32gb ram - 8gb gpu, mac os catalina latest version, illustrator 24.3. I deleted preferences have the same problem. All illustrator users experience this problem on 5K screens, but not everyone has to do with overprint. You will see it if you get illustrator overprint mode in imac 2020 5K. Please try, do not write the same things, you have asked other people who have this problem and always wrote the same things, I repeat these are not solutions, this is a bug, please report it to the software team. The packaging industry works with overprint mode.
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Let one of our team please try what I said, let the imac 5K computer overprint a simple work, let it slide the work, drag it, see the slowdown, I expect your return, you have 2020 imac 5K. Good luck with.
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My computer