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Ai crashes when my 16" MBPro goes to sleep

New Here ,
Sep 02, 2020

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Each time my MBPro goes to sleep Ai crashes. And it doesn't autosave files before crashing.

Both OS and Ai software is up to date - new MBPro 16" running OS 10.15.6 and Ai version 24.3

 

I have uninstalled and fre3sh installed Ai twice. Same result.

 

Any solutions please?

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Ai crashes when my 16" MBPro goes to sleep

New Here ,
Sep 02, 2020

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Each time my MBPro goes to sleep Ai crashes. And it doesn't autosave files before crashing.

Both OS and Ai software is up to date - new MBPro 16" running OS 10.15.6 and Ai version 24.3

 

I have uninstalled and fre3sh installed Ai twice. Same result.

 

Any solutions please?

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Bug

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16

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Adobe Community Professional ,
Sep 02, 2020

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The Macbook Pro 16" is famous in this forum.

 

Did you also reset the preferences? Turn off Dictation in the system? Turn off the automatic graphic switching?

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Mark5CEA LATEST
New Here ,
Sep 02, 2020

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Hello Monica

 

Thanks for super quick response. I had dictation off. Now turned off Automatic Graphics switching.

Let's hope that helps

Thanks

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