AI ERROR message

New Here ,
Apr 19, 2021 Apr 19, 2021

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Windows 10 - AI will open but then closes with ERROR message.  I have uninstalled and reinstall, rebooted. I have plenty of memory. 

 

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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quote

AI will open but then closes with ERROR message.


By @kristysue

 

What does the message say?

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New Here ,
Apr 19, 2021 Apr 19, 2021

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Illustrator had to unexpectantly close.

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Adobe Employee ,
May 09, 2021 May 09, 2021

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Hi there,

 

Apologies for the delayed response. I hope your issue is resolved now.

 

If you still have issues, I'd request you to try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps to improve the performance of the app.

 

Regards,

Ashutosh 

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