• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

AI ERROR message

New Here ,
Apr 19, 2021 Apr 19, 2021

Copy link to clipboard

Copied

Windows 10 - AI will open but then closes with ERROR message.  I have uninstalled and reinstall, rebooted. I have plenty of memory. 

 

TOPICS
Performance

Views

232

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Apr 19, 2021 Apr 19, 2021

Copy link to clipboard

Copied

quote

AI will open but then closes with ERROR message.


By @kristysue

 

What does the message say?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 19, 2021 Apr 19, 2021

Copy link to clipboard

Copied

Illustrator had to unexpectantly close.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 09, 2021 May 09, 2021

Copy link to clipboard

Copied

LATEST

Hi there,

 

Apologies for the delayed response. I hope your issue is resolved now.

 

If you still have issues, I'd request you to try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps to improve the performance of the app.

 

Regards,

Ashutosh 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines