I have been working on several documents for weeks, which I only saved on the cloud as .aic documents. When I am trying to open them it shows Error opening "". I tried to open them on another computer. The thumbnails of the docments are visible, but can not be opened. Request urgent help, since have to hand in diploma work. Due date now! Help please!
It shows that it has reverted but it doesn't change anything. Still shows that the download has failed. Thank you for your quick response!
And did you try to open the reverted file directly in Illustrator?
It doesn't show as a separate file but I did try opening it in Illustrator after reverting. It didn't work.
I have noticed quite a few posts here about opening problems with cloud .aic files, but not many reported as a bug on Uservoice.
This is one maybe you can vote an add your comments here:
I have done that. But is there no other way to solve the problem? I really need this document now...
Thank you for your help! I will try that
This issue is fixed in AI 25.1 update available in Creative Cloud Desktop