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Hello,
I have big problem with my suite abode, when i started a Abode app doesn't matter wich one i open, this app crash maybe 30 sec or 1 min before this. I don't know why, i need help.
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Hi there,
I would like to know if the steps suggested above worked for you, or the issue still persists. For Illustrator, you may also try the steps shared in this help article and share your observations with us.
Kindly update the discussion if you still need assistance with it.
Thanks,
Srishti
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Which version, which system?
Any third party plugins?
Sis it ever work?
WHen was the last time you rebooted the computer?
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Hi Monika,
The last version for all app and when i download a more recent version, i have same problem.
No, third party plugins.
And last time, i rebooted my computer maybe 2 month, i don't remember exactly.
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Personal computers are not made for running without end. They need rebooting regularly. You might want to do that more often.
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Hi Michael,
Sorry to hear about your experience. Please share the information asked by Monika. It'll help us understand the issue and assist you accordingly. If you have this happening with multiple apps. I'd recommend creating a new user account on your computer and try working on the app there. Please follow the instructions given here(Windows or macOS) to do that.
Let us know how it goes.
Regards,
Ashutosh
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Hi Ashutosh,
No problem.
For question by Monika, i ask now.
And for new account , i did it now and for the moment, no problem no crash for now.
It's possible that another application other than the suite abode could pose a problem?
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Hi there,
I would like to know if the steps suggested above worked for you, or the issue still persists. For Illustrator, you may also try the steps shared in this help article and share your observations with us.
Kindly update the discussion if you still need assistance with it.
Thanks,
Srishti