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i use a mac book pro retina 2014, all adobe apps crash, what is the problem ?
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Can you please tell us your system and the version of Illustrator you are using?
Also: exactly what is happening step by step?
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Hi, as you mentioned Monika Gause, we need the information about the Adobe Illustrator version and the features of your pc.
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Hi there,
Sorry about this trouble. I am hopeful that your issue is resolved by now. If not, we would need a few more details from your machine as mentioned above.
Also, we've recently released an update for Illustrator 2021 (v 25.2.3) which contains some stability fixes. If you are not already on v25.2.3, then we recommend you to update to latest version.
If it still shows the same behavior, you may also try the suggestions shared on this page ( https://community.adobe.com/t5/illustrator/how-to-fix-a-crash-and-recover-documents-in-illustrator/t... ) and share your observations with us.
Regards,
Srishti