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All text layers are invisible with 2021 update

Explorer ,
Oct 26, 2020

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All text layers are invisible with the 2021 update.

 

The text layers are still there, the layer is set to visible, but the text does not display in the docs. They also appear to have no text color, but selecting a text color makes no difference.

 

See enclosed screenshots

 

Can y'all tell me what's up?

 

Thank you!

Paula

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All text layers are invisible with 2021 update

Explorer ,
Oct 26, 2020

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All text layers are invisible with the 2021 update.

 

The text layers are still there, the layer is set to visible, but the text does not display in the docs. They also appear to have no text color, but selecting a text color makes no difference.

 

See enclosed screenshots

 

Can y'all tell me what's up?

 

Thank you!

Paula

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Views

62

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Oct 26, 2020 1
Adobe Community Professional ,
Oct 27, 2020

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Is this a newly created document or an old one?

Did you reset the preferences when updating?

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Oct 27, 2020 1
Explorer ,
Oct 27, 2020

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These are all docs created in Illustrator 2020.

I always import my previous preferences when upgrading to a new version. 

 

Thanks!

Paula

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Oct 27, 2020 0
Adobe Community Professional ,
Oct 27, 2020

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Importing the old preferenes has caused issues for a lot of people.

Youmight want totry and reset them.

Rename the folder as described in here: https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Oct 27, 2020 0
Adobe Community Professional ,
Oct 27, 2020

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Can you share a part of the document that shows the problem?

CC filesharing, Dropbox, WeTransfer, Google...

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Oct 27, 2020 1
Explorer ,
Oct 27, 2020

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Hey thanks, everyone! Whatever was going on, seems to have disappeared. Now the text has returned to all the docs today.

Paula

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Oct 27, 2020 0
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