ALT Drag not working in 2021

[ruchikay25819706]

I rebooted my computer and change the drives. After that when i downloaded the latest Illustrator and Photoshop, ALT drag for duplicate stopped working but ALT is working for other stortcuts like open colou or gradient windows. Please HELP

[sishamIAGD]

Have you tried resetting your preferences..?

https://community.adobe.com/t5/illustrator/how-to-reset-illustrator-preferences/m-p/10602277