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Illustrator get crashes and an Illustrator error occurred: 271 ('')
is that all you have? Is there an error description? what's the code that was executed that raised that error?
Sorry to hear about your experience. In addition to questions asked by Carlos, would you mind sharing version of the OS & Illustrator? We'd also appreciate if you can share your workflow.
All this information would help us understand the issue better and assist you accordingly.