Animated zoom not working in Illustrator 2021 (Ver 25.0)

Explorer ,
Oct 21, 2020

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I've been using the new release of Illustrator today, and I can't get animated zoom to work. I have clicked it off and on, tried restarting, and nothing seems to work. Is there something I am missing?

I'm not sure what was going on yesterday, but today it is working just fine. I didn't even shut my computer down last night!

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Animated zoom not working in Illustrator 2021 (Ver 25.0)

Explorer ,
Oct 21, 2020

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I've been using the new release of Illustrator today, and I can't get animated zoom to work. I have clicked it off and on, tried restarting, and nothing seems to work. Is there something I am missing?

I'm not sure what was going on yesterday, but today it is working just fine. I didn't even shut my computer down last night!

TOPICS
Bug, Performance, Tools

Views

99

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Oct 21, 2020 0
Adobe Employee ,
Oct 21, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & GPU Information? Are these updated to the latest version?

This information would help us look into it and assist you accordingly. Looking forward to your response.

 

Regards,

Ashutosh

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Oct 21, 2020 0
Explorer ,
Oct 21, 2020

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Sure! I have an HP Z4 workstation with an Intel Xeon W-2125 CPU @ 4.00 GHz. 32 GB RAM, and the GPU is an Nvidia Quadro P2000. Im running Win 10 Pro. Everything should be up to date.

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Oct 21, 2020 0
Explorer ,
Oct 22, 2020

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I'm not sure what was going on yesterday, but today it is working just fine. I didn't even shut my computer down last night!

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Oct 22, 2020 0
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